Required Skill

You may even have a legal secretarial qualification or business or administrative qualification to NVQ Level 3 or equivalent.

Job Description

We are looking for an experienced administrator to join our Residential Property team. The role involves client contact, document management, and maintaining case files to SRA standards. Candidates need strong organisational and communication skills, excellent IT literacy (especially MS Office and case management systems), and proficiency in version control and track changes. Experience in residential or commercial property legal teams is preferred, along with basic property-related accounting knowledge.

Experience

You may even have a legal secretarial qualification or business or administrative qualification to NVQ Level 3 or equivalent.

Responsibility

• Responding efficiently to client queries as a first point of contact, ensuring a positive client experience and maintaining excellent ongoing relationships
• Undertaking and effectively prioritising tasks on a daily basis, which will include creating various emails and letters to clients and third parties as well as drafting of contracts and transfers
• Effectively managing numerous versions of large documents including contract, leases, licenses and mortgage deeds - ensuring accurate version control and use of tracked changes. Consistently demonstrating attention to detail
• Working in a ‘paper light’ way, scanning documentation and ensuring that electronic files are maintained to a high standard on the case management system
• Maintaining all case files to a high standard and in accordance with SRA requirements, the Law Society protocol, Laceys’ procedures and the LEXCEL quality mark requirements

Job Benefits

- In addition to annual leave, occupational sick pay and pension scheme membership, Laceys provides a range of benefits to support your health and wellbeing including our EAP scheme, a healthcare cash plan and bike2work scheme among others. Being based in Bournemouth for a lunchtime walk to the beach also helps.