Policies

Policies

Privacy Policy

RecQuest Ltd (“RecQuest”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with us as a candidate, client, or website visitor.

Who we are

RecQuest Ltd
Registered in England & Wales
Registered Office: Office 3, 2 Park Court, Abbey Park Industrial Estate, Premier Way, Romsey, SO51 9DH

What personal data we collect

We may collect and process personal data including:

  • name and contact details

  • CVs, employment history, qualifications, and experience

  • interview notes and assessments

  • correspondence with us

  • website usage data (via cookies)

How we collect data

We collect personal data from:

  • direct applications

  • job boards (including Indeed, Reed, CV Library, Totaljobs)

  • LinkedIn

  • referrals

  • email and messaging platforms (e.g. WhatsApp)

How we use your data

We use personal data to:

  • provide recruitment services

  • match candidates to suitable roles

  • communicate with candidates and clients

  • comply with legal and regulatory obligations

We do not use automated decision-making to make recruitment decisions.

Lawful basis for processing

We process personal data under the following lawful bases:

  • Legitimate interests (providing recruitment services)

  • Consent, where required (for example, before sending your CV to a client)

You may withdraw consent at any time.

Sharing your data

Your data may be shared with:

  • clients where you have given consent to be represented

We do not sell personal data or share it with third-party suppliers for marketing purposes.

Data retention

We retain personal data for up to two years from the most recent interaction, unless:

  • you are placed in a role; or

  • you request deletion earlier

Data is securely deleted once retention periods expire.

AI usage

We may use AI tools to support drafting, research, and administrative tasks.

Where personal data is involved:

  • only approved tools are used; and

  • data is anonymised where possible

No automated decision-making is used.

Your rights

You have the right to:

  • access your personal data

  • request correction or deletion

  • object to processing

  • request restriction of processing

Requests can be made using the contact details below.

Contact

If you have questions about this policy or how your data is handled, please contact:
info@recquest.co.uk

Updates

This policy may be updated from time to time. The latest version will always be published on our website.

Cookie Policy

This website uses cookies to improve your experience and to understand how visitors use our site.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and collect usage information.

Cookies we use

We use cookies for:

  • essential website functionality

  • website analytics and performance monitoring

We do not use cookies to:

  • track you across other websites; or

  • serve third-party advertising.

Managing cookies

You can:

  • accept or reject non-essential cookies via our cookie banner; and

  • manage cookies through your browser settings.

Please note that disabling cookies may affect site functionality.

Changes to this policy

This Cookie Policy may be updated from time to time.


Candidate Terms of Engagement

These terms set out the basis on which RecQuest Ltd provides recruitment services to candidates.

Our service

RecQuest provides recruitment services to help candidates identify and secure suitable employment opportunities.

There is no charge to candidates for our services.

Representation and consent

By engaging with RecQuest, you agree that:

  • we may represent you to potential employers; and

  • we will seek your consent before submitting your CV to a specific client.

You may withdraw consent at any time.

Accuracy of information

You confirm that any information you provide to us is:

  • accurate; and

  • not misleading.

RecQuest relies on this information when representing you to clients.

Confidentiality

We will treat your information as confidential and handle it in accordance with our Privacy Policy.

No guarantee of employment

While we will use reasonable efforts to assist you, RecQuest does not guarantee:

  • interviews; or

  • job offers.

Withdrawal

You may ask us to:

  • stop representing you; or

  • delete your data

at any time by contacting us.

Liability

RecQuest is not responsible for:

  • decisions made by employers;

  • terms offered by employers; or

  • any loss arising from employment arrangements.

Governing law

These terms are governed by the laws of England and Wales.

Want to attract top talent faster?

Book a consultation with our hiring specialists

Want to attract top talent faster?

Book a consultation with our hiring specialists

Want to attract top talent faster?

Book a consultation with our hiring specialists