RecQuest is supporting a respected and forward‑thinking law firm in recruiting a Mediation & Litigation Assistant. This is a varied, client‑focused role offering exposure to both mediation and litigation, ideal for someone looking to grow within the legal sector.

Key Responsibilities

• Act as a warm and professional first point of contact for client enquiries.

• Explain the mediation process and handle client questions, often by phone.

• Coordinate appointments, manage correspondence, and oversee logistics.

• Complete conflict checks, prepare quotations, and take initial instructions.

• Support client communication throughout mediation and assist with Legal Aid administration.

• Set up, maintain, and close electronic legal files to LEXCEL standards.

• Conduct supervised research and gather case information

• Draft letters and documents, support billing, and assist with audits.

• Contribute to process improvements and help with onboarding new colleagues

About You

• Strong administrative skills and confidence using MS Office

• Excellent communication, organisation, and attention to detail

• Empathetic, resilient, and able to work independently and as part of a team.

• Interest in family law, mediation, or dispute resolution.

• GCSEs in Maths and English required; legal or office experience preferred.

• Experience with case management systems is an advantage.

Benefits

• 25 days holiday plus bank holidays, plus your birthday off.

• Contributory pension scheme after 3 months

• Comprehensive wellbeing support, including occupational sick pay, income protection, counselling, and access to a 24/7 GP service.

• Healthcare cash plan with retail and gym discounts.

• Discounted legal services and a free basic Will

• Learning and development funding, in‑house training, and regular social events.

If this sounds of interest, please do apply now with RecQuest!